Cancellation Policy
24-hour notice is required for cancellations to be eligible for a refund.
Cancellations made within 24 hours will incur a 50% cancellation fee.
If you fail to show up on the scheduled tour, a 100% cancellation fee will be applied.
In the event of weather conditions preventing T’s Tours Aitutaki from operating, you will have the option to reschedule or receive a full refund.
T’s Tours has successfully achieved Cook Islands Quality Assured (CIQA) accreditation which recognises businesses committed to delivering high-quality, sustainable, and safe tourism experiences. Lagoon tour operators who meet these standards receive accreditation, demonstrating their commitment to best practices in tourism. Accreditation under this programme aligns businesses with the Cook Islands Sustainable Tourism Policy and the Global Sustainable Tourism Council criteria.